< Speaker / Facilitator >

Susanne Dubuisson

Meta, eBay, SumUp

Connect in LinkedIn

Susanne Dubuisson is a Product Director at Doctolib, where she supports the core appointment experience powering 25M monthly bookings and serving 90M patients across Europe. She's a passionate product leader building organizations that bridge the gap between complex core technology and seamless user experiences, with deep roots in marketplace dynamics. Over the years she's moved from search at eBay, to marketplace intelligence at Meta, to payments at SumUp, and now to healthcare, where the stakes are higher and the systems are messier. What ties it together: a habit of taking something structurally complicated and making it disappear for the person on the other end.

REAL TALK: where AI actually made a difference for you

17.09

CIC Berlin

< About >

We're all using AI at this point, that part isn't in question. What's harder to find is anyone being straight about how it's actually going. Most of what gets shared is the polished version: a slide, a LinkedIn post, a "this changed everything" quote. What's missing is the messy middle: the day it saved you, the day it cost you, the thing you're still not sure was worth it. That's the story that actually helps someone else.

This is a roundtable, not a panel. Susanne isn't there to hand down conclusions, she's there to start the trade. She'll open with one of her own stories, a real win and a real miss, and then hand it over. No slides, no pitch, just people comparing notes on what worked, what backfired, and what they're still not sure about.

No framework, sorry. Attendees leave with a handful of concrete, borrowed ideas they can try the following week, and a clearer sense of where AI is genuinely earning its place in a PM's day versus where it's just noise. The honesty is the point: hearing someone else's failure is often more useful than hearing about their win.

< Key learnings >

  • Real usage, not demos: get inspired by how other PMs are actually using AI tools in their work today.

  • Learn from the mishaps: the failures and dead ends others hit, so you don't have to.

  • Hands-on the next day: concrete, borrowed ideas you can try in your own job the following week.

  • Form your own opinion: hear different takes on where AI earns its place in a PM's day and where it's just noise.

< Tickets >

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Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

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16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

CHOOSE

SEP

17

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How top teams implement the product model, distribution and how leadership is changing.

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1 working day of your choice + the full conference day. Take-home materials and recordings. Built to leave with something finished.

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A dedicated day for each layer of your work: your company, your team, yourself.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

INCLUDED

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

INCLUDED

SEP

17

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How top teams implement the product model, distribution and how leadership is changing.

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3 days + every evening. Premium networking and a 90-day plan you actually leave with.

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Accepted payment methods

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Top Tickets

Online

Discover

Conference

See how top teams are really working, and build the network that carries your career.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta

SEP

16

Craft & AI Labs

Senior PM to HoP

Get better at building with AI, running product operations and leading the work.

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 main stage + 2 deep dives + 3 roundtables in parallel. Built for exchange, not for sitting and listening.

Save €100

39 left at this price

€499

€399

Inc. VAT

Get Conference

MOST POPULAR FOR LEADERS

Bundle: Conf + Workshop

Work on your own problem for a day, then pressure-test it against the room.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta

CHOOSE

SEP

16

Craft & AI Labs

Senior PM to HoP

Get better at building with AI, running product operations and leading the work.

CHOOSE

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 working day of your choice + the full conference day. Take-home materials and recordings. Built to leave with something finished.

Best value

30 bundles left

from

€999

Inc. VAT

Get 2-Day Pass

All access

The Full Week

A dedicated day for each layer of your work: your company, your team, yourself.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta

INCLUDED

SEP

16

Craft & AI Labs

Senior PM to HoP

Get better at building with AI, running product operations and leading the work.

INCLUDED

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

3 days + every evening. Premium networking and a 90-day plan you actually leave with.

Save €200

Limited seats

€1,699

€1,499

Inc. VAT

Get Full Week

Accepted payment methods

Credit Card

Pay directly, get reimbursed.

Bank Transfer

Request invoice, forward to finance.

Top Tickets

Online

Discover

Conference

See how top teams are really working, and build the network that carries your career.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 main stage + 2 deep dives + 3 roundtables in parallel. Built for exchange, not for sitting and listening.

Save €100

39 left at this price

€499

€399

Inc. VAT

Get Conference

Bundle: Conf + Workshop

Work on your own problem for a day, then pressure-test it against the room.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

CHOOSE

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

CHOOSE

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 working day of your choice + the full conference day. Take-home materials and recordings. Built to leave with something finished.

Best value

30 bundles left

from

€999

Inc. VAT

Get 2-Day Pass

All access

The Full Week

A dedicated day for each layer of your work: your company, your team, yourself.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

INCLUDED

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

INCLUDED

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

3 days + every evening. Premium networking and a 90-day plan you actually leave with.

Save €200

Limited seats

€1,699

€1,499

Inc. VAT

Get Full Week

Accepted payment methods

Credit Card

Pay directly, get reimbursed.

Bank Transfer

Request invoice, forward to finance.

<Conference>

Checkout

Agenda

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Week Overview

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FAQ / L&D

Partners

<Community>

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<Conference>

Checkout

Agenda

Lineup

Week Overview

Conference Day

Leaders Day

LABs Day

Location/Book Hotel

FAQ / L&D

Partners

<Community>

Next event

Newsletter

EU Conferences

< Newsletter >

Join our newsletter to stay up
to date on features and releases.

Imprint

Privacy Policy

Terms of Service

Brand Asset

About us

© 2026 Productlab

Ask your AI

<Conference>

Checkout

Agenda

Lineup

Week Overview

Conference Day

Leaders Day

LABs Day

Location/Hotel

FAQ / L&D

Partners

<Community>

Next event

Newsletter

EU Conferences

< Newsletter >

Join our newsletter to stay up
to date on features and releases.

© 2026 Productlab

Ask your AI

Imprint

Privacy Policy

Terms of Service

Brand Asset

About us