Privacy Policy

Last Updated: April 22, 2026 — Version 3.0

Quick Summary

We care about your privacy. Here's what you need to know:

• What we collect: Name, email, company details, LinkedIn URL, and professional information when you register; usage data when you visit our site

• How we use it: To run the conference, craft your experience, facilitate networking, and send relevant communications

• Who we share it with: Other attendees (for networking), sponsors and partners (with your consent), and service providers

• Your rights: Access, correct, delete your data, or withdraw consent at any time

• Your control: You must acknowledge this policy during registration, and you can withdraw sponsor and partner consent at any time

Questions? Contact us at team@productlab.app

Who We Are

Data Controller: Productlab UG, Jülicher Str. 13, 13357 Berlin, Germany
Contact: team@productlab.app

We organise Productlab Conference and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Your Consent at Registration

When purchasing your ticket via Tito, you are required to check a box confirming that you have read and agree to this Privacy Policy. This is a condition of registration and covers:

• How we use your data to organise the conference

• That the event will be photographed and recorded

• That your data may be shared with our main sponsors and partners (as described below)

You can withdraw your consent for sponsor and partner communications at any time after registration by contacting us at team@productlab.app.

Information We Collect

When you register for the conference:

• Name (first and last)

• Email address

• Company name and job title

• LinkedIn profile URL

• Phone number (optional)

• Professional bio (optional)

• Dietary restrictions or accessibility needs

• Profile photo (optional)

When you communicate with us:

• Email correspondence

• Support inquiries

• Survey responses and feedback

When you make a purchase:

• Billing information (processed securely by Stripe — we never see your full card details)

• Transaction details

When you visit our website:

• IP address, browser type, and device information

• Pages visited and time spent

• Location data (city/country level)

How We Use Your Information

Conference Operations
Processing your registration, managing check-in, coordinating catering and logistics, providing customer support, and accommodating dietary or accessibility needs.
Legal basis: Performance of contract, legitimate interests

Networking & Attendee Directory
Creating an attendee directory, facilitating networking connections, and displaying your profile on Luma.
Legal basis: Consent (you can opt out)

Communications
Sending conference-related updates via KIT, future event marketing via Substack, and post-event surveys.
Legal basis: Consent (for marketing), legitimate interests (for event updates)

Sponsor & Partner Engagement
Based on consent given during registration, we share your contact details with our main sponsors and partners after the event. They may use this information for commercial prospecting, follow-up, relevant offers, and hiring opportunities.
Legal basis: Consent (granted during registration via required checkbox; you can withdraw at any time by contacting team@productlab.app)

Analytics & Improvement
Analysing website usage via Framer Analytics to improve our services and measure event success.
Legal basis: Legitimate interests

Legal Compliance
Complying with legal obligations, protecting our rights, and preventing fraud.
Legal basis: Legal obligation, legitimate interests

Sharing Your Information

With Other Attendees

Our attendee directory on Luma helps you connect with other professionals. You can control what's shown:

Default (visible to other attendees):

• Name

• Company and job title

Optional (you choose to share):

• Email address

• LinkedIn profile

• Professional bio

• Areas of interest

• Profile photo

With Sponsors & Partners

If you provide consent during the ticket purchase process (via the required checkbox), we may share the following with our main sponsors and partners after the event:

• Name

• Company and job title

• Email address

• LinkedIn URL

Sponsors and partners may use this information for their own internal business purposes, including commercial prospecting, follow-up, relevant offers, and hiring opportunities. The legal basis for this sharing is your explicit consent (Art. 6(1)(a) GDPR).

You may withdraw your consent at any time by contacting team@productlab.app. If you withdraw consent, we will notify the relevant sponsors and partners and request that they delete your data. You may also contact sponsors directly to request erasure of your data under Art. 17 GDPR. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.

Sponsors and partners are contractually required to:

• Use your data solely for the purposes above

• Not sell, share, or rent your data to any third party

• Delete your data once it is no longer necessary, in line with applicable data protection laws

With Service Providers

Networking Tools
Limited attendee profile information may be visible to other ticket holders to enable networking. You may opt out or edit this at any time via your Luma profile.

Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your data may be transferred to the relevant parties.

Affiliates
We may share your data with our affiliates, who are required to honour this privacy policy.

Legal Requirements
We may disclose your information if required by law, court order, or government request.

Attendee Networking & Directory

Our attendee directory on Luma helps you connect with other professionals. You can manage your preferences during and after registration, including opting out of the directory entirely or adjusting what is visible to other attendees.

Cookies & Tracking Technologies

Essential Cookies (Always Active)
Enable core website functionality, login status, and security. Provider: Framer.

Analytics Cookies (With Your Consent)
Framer Analytics tracks site performance and user experience.

Managing Cookies
You can manage cookies through your browser settings (Chrome, Firefox, Safari, Edge) or via our cookie banner when you first visit the site.

Recording and Photography

By attending Productlab Conference, you acknowledge that:

• The event will be photographed and recorded

• You may appear in photos, videos, or live streams

• Recorded talks may be published on YouTube and shared on social media

• We may use these materials for promotional purposes on our website, YouTube, LinkedIn, and Instagram

If you do not want to be photographed or recorded:

• Inform registration staff to receive a "No Photo" badge

• Avoid areas marked as "Photography in Progress"

• Request removal of specific content by contacting team@productlab.app

Some sessions may be recorded and made available to registered attendees or the public. This will be clearly indicated before sessions begin.

Your Privacy Rights

• Right to Access: Request a copy of the data we hold about you

• Right to Rectification: Correct inaccurate or incomplete information

• Right to Erasure: Request deletion of your data, except where we must retain it for legal reasons

• Right to Restrict Processing: Limit how we use your data

• Right to Data Portability: Receive your data in a structured, machine-readable format

• Right to Object: Object to processing based on legitimate interests or direct marketing

• Right to Withdraw Consent: Withdraw at any time — we will notify relevant sponsors and partners and request data deletion on your behalf

How to exercise your rights:

• Update your profile: Log in to your Luma or Tito account

• Email us: team@productlab.app

• We will respond within 30 days

Right to Lodge a Complaint:

• Germany (Berlin): Berliner Beauftragte für Datenschutz und Informationsfreiheit — datenschutz-berlin.de

• EU: edpb.europa.eu

• UK: Information Commissioner's Office (ICO)

Data Security

We implement appropriate technical and organisational measures including encryption in transit (SSL/TLS), access controls, staff training, and data processing agreements with all service providers.

Data Breach Notification: We will notify the relevant supervisory authority within 72 hours of becoming aware of a breach and inform affected individuals without undue delay.

Data Retention

Sponsor and partner contact lists must be deleted once no longer necessary, in line with applicable data protection laws.

International Data Transfers

Your data may be transferred to and processed outside the European Union, including the United States (Stripe, Substack, Luma, YouTube, LinkedIn, Instagram, Anthropic). We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework where applicable.

Children's Privacy

Productlab Conference is intended for adults and business professionals. We do not knowingly collect data from individuals under 18. Contact team@productlab.app if you have concerns.

Legal Basis for Processing (GDPR)

• Consent: Marketing communications, sponsor and partner data sharing, networking directory

• Performance of Contract: Conference services you have registered for

• Legitimate Interests: Service improvement, security, and event operations

• Legal Obligations: Tax, accounting, and other legal requirements

Updates to This Policy

We will notify you of material changes by email and by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

Email: team@productlab.app
Mail: Productlab UG, Jülicher Str. 13, 13357 Berlin, Germany
Response time: Within 5 business days for general inquiries; within 30 days for formal data subject requests.