< Speaker / Facilitator >

Csaba Tamas

Parloa, AWS, FinLeap, KEBA

Connect in LinkedIn

Csaba Tamas is CPO at Parloa, leading product management, UX, and enablement. Previously, he held senior roles at AWS, guiding top fintechs on AI/ML strategy and leading global GTM strategy. He was also CPO/CTO at FinLeap Connect and held leadership roles at KEBA, scaling digital products across banking and mobility. With 15+ years of experience, an MBA, and data science studies at MIT.

Governing AI Agents at Scale

17.09

CIC Berlin

< About >

Stanford HAI's 2026 AI Index reports that AI agents now achieve 66.3% success rates on real-world computer tasks - up from 12% in March 2025. They still fail one out of every three times. And that's under benchmark conditions. Your production environment is harder.

Meanwhile, AI agents are already making decisions inside your product and across the broader business context - some of them with expensive consequences.

Unlike traditional software, AI systems are inherently non-deterministic. Agents can feel magical at first, but they also fail in unexpected and difficult-to-predict ways. Most leaders and administrators of agentic systems are still unaware of the operational reality: today's AI agents often operate at only 60-70% reliability.

This is not a minor issue. It is a liability problem.

Some leaders recognize this risk and prevent pilots from reaching production entirely - but that also creates lost opportunity. Others are discovering, often too late, that manual testing produces statistically insignificant results, and that agentic transformation requires entirely new skills, operational disciplines, and organizational muscle memory.

This talk is a field guide, not a vision deck.

Csaba Tamas draws on real production architectures and hard-earned lessons from deploying AI agents in practice - including where and how they fail. He then demonstrates what deterministic governance infrastructure for non-deterministic AI systems actually looks like.

The question is not whether your agents are failing. It's whether you have the instrumentation to know when - and the architecture to prevent those failures from mattering.

< Key learnings >

  • Why most agentic projects fail and how choosing the right ROI project from the start changes everything

  • What 'working' actually means at scale: task success rate, evaluation frameworks, and the silent failures traditional software never had

  • How to see inside the machine: Observability, and why governance must come before scale, not after

  • The hidden risk in the knowledge layer: why RAG failures are curation problems, not engineering ones

  • How to measure customer trust, not just satisfaction, and why that distinction defines whether your agentic system survives contact with reality

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Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

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See how top teams are really working, and build the network that carries your career.

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Leaders Lab

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Build a competitive team and AI strategy with Ravi Mehta

SEP

16

Craft & AI Labs

Senior PM to HoP

Get better at building with AI, running product operations and leading the work.

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 main stage + 2 deep dives + 3 roundtables in parallel. Built for exchange, not for sitting and listening.

Save €100

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€499

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MOST POPULAR FOR LEADERS

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Work on your own problem for a day, then pressure-test it against the room.

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Leaders Lab

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Build a competitive team and AI strategy with Ravi Mehta

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SEP

16

Craft & AI Labs

Senior PM to HoP

Get better at building with AI, running product operations and leading the work.

CHOOSE

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 working day of your choice + the full conference day. Take-home materials and recordings. Built to leave with something finished.

Best value

30 bundles left

from

€999

Inc. VAT

Get 2-Day Pass

All access

The Full Week

A dedicated day for each layer of your work: your company, your team, yourself.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta

INCLUDED

SEP

16

Craft & AI Labs

Senior PM to HoP

Get better at building with AI, running product operations and leading the work.

INCLUDED

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

3 days + every evening. Premium networking and a 90-day plan you actually leave with.

Save €200

Limited seats

€1,699

€1,499

Inc. VAT

Get Full Week

Accepted payment methods

Credit Card

Pay directly, get reimbursed.

Bank Transfer

Request invoice, forward to finance.

Top Tickets

Online

Discover

Conference

See how top teams are really working, and build the network that carries your career.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 main stage + 2 deep dives + 3 roundtables in parallel. Built for exchange, not for sitting and listening.

Save €100

39 left at this price

€499

€399

Inc. VAT

Get Conference

Bundle: Conf + Workshop

Work on your own problem for a day, then pressure-test it against the room.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

CHOOSE

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

CHOOSE

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

1 working day of your choice + the full conference day. Take-home materials and recordings. Built to leave with something finished.

Best value

30 bundles left

from

€999

Inc. VAT

Get 2-Day Pass

All access

The Full Week

A dedicated day for each layer of your work: your company, your team, yourself.

SEP

15

Leaders Lab

HoP to CPO

Build a competitive team and AI strategy with Ravi Mehta (Reforge). Leave with a 90-day plan for your org.

INCLUDED

SEP

16

Craft & AI Labs

Senior PM to HoP

Five workshops, 20 seats each. Get better at building with AI, running product operations and leading the work.

INCLUDED

SEP

17

Conference

How top teams implement the product model, distribution and how leadership is changing.

INCLUDED

3 days + every evening. Premium networking and a 90-day plan you actually leave with.

Save €200

Limited seats

€1,699

€1,499

Inc. VAT

Get Full Week

Accepted payment methods

Credit Card

Pay directly, get reimbursed.

Bank Transfer

Request invoice, forward to finance.

<Conference>

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<Conference>

Checkout

Agenda

Lineup

Week Overview

Conference Day

Leaders Day

LABs Day

Location/Book Hotel

FAQ / L&D

Partners

<Community>

Next event

Newsletter

EU Conferences

< Newsletter >

Join our newsletter to stay up
to date on features and releases.

Imprint

Privacy Policy

Terms of Service

Brand Asset

About us

© 2026 Productlab

Ask your AI

<Conference>

Checkout

Agenda

Lineup

Week Overview

Conference Day

Leaders Day

LABs Day

Location/Hotel

FAQ / L&D

Partners

<Community>

Next event

Newsletter

EU Conferences

< Newsletter >

Join our newsletter to stay up
to date on features and releases.

© 2026 Productlab

Ask your AI

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About us