Scaling your team's impact

The talk will focus on how Liza's team scaled impact by elevating Customer Support into a true partner for Product. Drawing on a multi-year journey, she will cover practical tactics, potential pitfalls to avoid, and how to leverage AI. Attendees will leave with actionable steps to pilot a Product Ops role, measure its value, and evolve it from shielding to enabling product teams.

Meet the Speaker
Liza is Product Lead at SumUp and has 14 years of experience in Product. She has worked in startups with 20 people up to companies with 3,500 employees, from various industries (ie, from e-commerce to food delivery and health tech), both in Brazil and in Denmark. For the last 4 years, she has led the Product team in SumUp Invoices and Accounting -- a mix of Fintech and B2B SaaS -- managing Product Managers, Designers, and Product Ops.
Liza Mello

Liza Mello

Product Lead @ SumUp

TICKETS SEP 18th
Conference Day

Get Tickets

Conference Day (18.09) / LATE BIRD

Join the event for Product Leaders and experienced Senior PMs to learn, get inspired, and connect.

€339

+64.41 VAT@19%

This Includes:

  • Keynotes & Panels
  • Round Tables
  • Networking
  • Food & Drinks
  • Final Party
  • 20 Spots Left
LABs Day + Conference (17-18.09)

Get the Bundle for discounted access to both the workshop and conference. Assign tickets and choose workshops on the checkout.

€849

+ 161.31 VAT@19%

This Includes:

  • All included on Conference Day +
  • 2 Hands-on Workshops
  • Curated Day with Senior Fellows
  • Evening Event
  • 70 Spots, in four groups (7 TICKETS LEFT :)
GROUP TICKET & Custom Experience

Bring a team of 10+ to the conference and save up to 10% on every ticket! Bundle options and custom support to meet your needs.

This Includes:

  • SAVE BIG even after ticket prices go up
  • Share the experience with your team
  • Custom Offer & Support
     
    ADD ONS:
  • Hiring opportunities
  • Ongoing Branding: Social Media Features, Podcast, Website, and Newsletter
  • Branding at event: Photowall, Booth, Stage Visibility
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